Wissensoperationen

Knowledge Operations Built for Regulated Teams

Enterprise teams need knowledge bases that maintain accuracy, compliance, and freshness without constant manual oversight. Companin's knowledge operations provide the ingestion, processing, and governance controls that regulated industries require.

Multi-Source Ingestion

Pull knowledge from diverse sources including uploaded files, cloud storage integrations, and direct API uploads. Support for PDF, DOCX, TXT, and other common formats ensures your team can centralize information regardless of its original location.

Each knowledge asset gets processed through AI summarization and keyword extraction, making it immediately searchable and ready for assistant responses.

Curated Q&A Library

Beyond raw documents, maintain a structured Q&A library where subject matter experts can provide authoritative answers to common questions. Each Q&A pair includes the question, answer, and optional metadata for better organization.

This curated content takes precedence in search results, ensuring assistants provide consistent, approved responses for critical topics.

Live URL Intelligence

Keep knowledge current by ingesting content from live URLs. Schedule periodic crawls of documentation sites, knowledge bases, or any web content your assistants should reference.

URL content gets processed the same way as files - summarized, keyworded, and embedded for semantic search, ensuring assistants always reference the latest information.

Semantic Search & Embeddings

Traditional keyword search falls short for complex queries. Companin's semantic search uses AI embeddings to understand context and intent, finding relevant information even when exact terms aren't used.

This enables assistants to provide more accurate, contextually relevant answers by understanding the meaning behind user questions.

Governance & Isolation Controls

Maintain strict governance over knowledge access with organization-scoped isolation. Control who can upload, edit, or access different knowledge categories through role-based permissions.

Audit trails track all knowledge operations, providing the compliance and oversight that regulated teams require.

Processing Observability

Monitor knowledge processing pipelines with detailed observability. Track ingestion success rates, processing times, and search performance metrics through dedicated analytics endpoints.

Get alerts on processing failures and performance degradation, ensuring your knowledge base remains reliable and up-to-date.