How tenant isolation, per-org branding, and scoped configuration keep customer data private while enabling per-customer features and limits.
Your platform serves multiple businesses at once — each with their own users, data, assistants, and settings. "Multi-tenancy" is the technical term for this, but the real-world meaning is simple: every customer gets their own completely isolated workspace. What one organization sees, another cannot. This deep dive explains how that separation works and why it's critical to your product's security and scalability.
When you sell to multiple customers, the very first question any security-conscious buyer will ask is: "Can other customers see my data?" The answer must be an unequivocal no — and this feature is what makes that promise real.
Think of each organization as having its own locked room in a shared building. The building (your platform) handles shared infrastructure — servers, uptime, security patches — but each room is completely private.
The team is building out:
These changes will make the multi-tenancy guarantees fully verifiable and auditable — giving you concrete evidence you can share with security-conscious customers.