In-product feedback controls (thumbs, stars, comments) that surface signals to analytics and alerting so you can iterate on assistant quality quickly.
Every time someone uses your AI assistant, you want to know: did that response actually help? The Feedback feature gives your users a simple, low-friction way to tell you — a thumbs up, a thumbs down, a star rating, or a short comment. Over time, this builds a rich picture of what your assistant is doing well and where it's falling short.
Without feedback signals, you're flying blind. You might have thousands of conversations happening every day, but no reliable way to know which ones were helpful and which left users frustrated. This feature closes that gap.
Users sometimes write personal information in free-text feedback fields. The platform is designed to handle this responsibly:
The team is working toward:
Once live, feedback data will flow directly into your assistant improvement cycle — helping you move faster from "something's wrong" to "here's the fix."