Most analytics dashboards have a problem: they require someone to open them.

For customers who deployed an AI agent and moved on — the majority — the dashboard might as well not exist. They don't log in. They don't check the metrics. They have no idea whether the agent is working, improving, or quietly failing.

The Weekly Digest solves this by bringing the signal to them instead of waiting for them to come looking.

What the Weekly Digest contains

Every Monday morning, Companin sends a summary email to Organization Owners covering the past 7 days:

Activity summary. Total sessions, total messages, active days.

Deflection rate. The percentage of conversations resolved without human escalation, compared to the previous week.

Estimated cost savings. Deflected conversations × configured per-ticket cost. A dollar figure.

Top unanswered questions. The three questions from the past week that appeared most often in the Unanswered Questions Inbox. One click takes you to the inbox to act on them.

CSAT this week. The satisfaction score for the week, compared to the previous week.

The email is designed to be read in under two minutes. Every number links back to the relevant section of the dashboard for teams that want to dig deeper.

Why email specifically

A dashboard metric requires intent — you have to decide to go look at it. An email arrives. For customers who aren't logging into Companin every week, email is the only touchpoint between them and their agent's performance data.

The digest can also be forwarded — to a manager or a founder who wants to see ROI without ever needing to log in to the product.